Managing Difficult Conversations
Unite the Union
Developing personal skills in handling difficult conversations with staff and peers. The webinar will also explore good practice approaches to effective management of challenge.
This highly practical webinar will review the key ingredients to undertake a ‘courageous conversation’ in objective and confident manner.
The aim is to help participants to have a better understanding of themselves and, perhaps more importantly, a better understanding of those for whom they communicate with.
Details
- Date: 20th September 2021
- Time: 1:15pm - 3:15pm
- Region: All Wales
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